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Refund and Cancellation Policy

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Refunds and cancellations depend on the airline and the fare rules of your ticket. Your advisor explains the rules for your fare before you pay. Have a lawyer review this policy before launch.

24-hour cancellation

US Department of Transportation rules require airlines to allow free cancellation within 24 hours of booking for tickets bought at least 7 days before departure. If your ticket qualifies, we will help you cancel within that period. Please call us as soon as possible.

Other cancellations and changes

  • Many fares are non-refundable, or refundable only with a fee.
  • Airlines may charge change fees and fare differences.
  • Any service fee we charged is stated at booking and may be non-refundable.

Airline cancellations

If an airline cancels or significantly changes your flight, you may be entitled to a refund or rebooking from that airline. We will help you contact the airline.

How to request a cancellation or change

Call or email with your confirmation code.

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